Privacy policy

GENERAL PROVISIONS
Milestone Cricket (Milestone) has the utmost respect for your privacy and your right to have
your personal information protected and secure. We undertake this responsibility to
safeguard your information and use it in a responsible, transparent and trustworthy manner
with the utmost seriousness.

We proclaim our utmost reverence for Section 14 of the Constitution of the Republic of
South Africa, 1996 which unequivocally establishes each party’s right to privacy.
Similarly, we understand and respect the horizontality of the application of your right to
access information as contained in section 32(1)(B) of the Constitution.

Furthermore, we are cognizant of The Promotion of Access to Information Act, passed by
Parliament which stipulates in the preamble “the right of access to any information held by
a public or private body may be limited to the extent that the limitations are reasonable and
justifiable in an open and democratic society based on human dignity, equality and freedom
as contemplated in section 36 of the Constitution”

The spirit purpose and object of our decisions are reflective of our four cornerstone values
namely customer-centric services, premium quality gear, cricket excellence and world class
professionalism.

We strive to conduct ourselves in the manner of paramount professionalism, striving for
cricket brilliance around the country and serving our customers diligently. We see this policy
as a reflection of that commitment.

PARTY’S REQUEST
Aligned with our commitment as extensively outlined in the ‘General Provisions’ section, if
the party has a request for clarification or an inquiry relating to the policy it may be
addressed in writing to info@milestonecricket.com, allowing for at least 10 working days to
respond.

If a party wishes to amend or update their personal information, the said party should firstly
explore whether such an option is already contained within the website, which the party
can then freely adjust themself. If no such option is available, the request for amendment
should be addressed in writing to info@milestonecricket.com, allowing for at least 10
working days to enact such amendment.

If a party wishes to destroy their personal information partially or wholly, a request may be
addressed in writing to info@milestonecricket.com, allowing for at least 10 working days for
us to enact the request.

In relation to this section any request made, as allowed for above may be charged the
payment of a reasonably allowable fee and Milestone will inform you of the cost thereof at
the time of your request.

MILESTONE’S COMMITMENT
At Milestone, we're committed to employing sensible and fitting technical and
organizational strategies to safeguard your personal information. Our aim is to ensure its
security, shielding it from unauthorized or unlawful processing, accidental loss, destruction,
damage, alteration, disclosure, or access.

We are committed to working alongside you to address any issues, compliant or queries
that might arise and to solve it in an amicable and expeditious fashion.

HOW DO WE USE YOUR PERSONAL INFORMATION?
Our utilization and processing of your personal information align with our core business of
providing cricket services and products to you. We prioritize using your personal
information for its original intended purpose. In cases where secondary usage is necessary,
we'll only proceed if it serves a legitimate commercial interest closely linked to the initial
purpose of data collection.

We may employ your personal information for several reasons, including but not limited to:

Providing and maintaining our services, as requested by you
Conducting necessary credit assessments
Verifying your identity or authorization for security purposes
Preventing and detecting fraudulent activities or malpractices
Managing requests related to your personal information
Keeping records for auditing purposes
Utilizing information in legal proceedings
Complying with relevant laws, regulations, or industry standards that pertain to our
operations.

Milestone routinely engages independent third-party courier companies for the distribution
and delivery of goods. In instances where the provision of personal information is essential
to facilitate these delivery services, the involved party explicitly consents to and authorizes
such sharing.

Participation in the Ambassador Program involves the potential utilization of personal
information as deemed necessary for the efficient operation, management, and
administration of the program itself. Milestone reserves the right to employ such personal
information within the confines of the Ambassador Program's functionalities, ensuring its
appropriate and lawful utilization in the facilitation, coordination, and governance of
program-related activities, interactions, and provisions.

LIMITATIONS
If the party conveys any form of personal information to another third party other than that
of Milestone Cricket PTY LTD, Milestone will have no responsibility or liability relating to
such information. Such disclosure lies solely with the party who conveyed it in the first
place.

If by law, law enforcement, regulation, government body, organ of state, arbitration matter
or lawsuit Milestone has to disclose personal information, the party authorizes such
disclosure.

If there is unintended disclosure of information, due to an act of God or freak of nature no
liability is assumed by Milestone.

GENERAL PROVISIONS
By utilizing our website or buying any products from Milestone Cricket whether directly or
via an agent or retail structure, the party consents and approves this policy in its entirety.
This policy constitutes the entire agreement between the parties and shall prevail over,
exclude and supersede any other terms or conditions, stipulations, warranties, statements
of fact or opinion or representations, oral or written, whatsoever have been made or relied
upon by either party other than as specifically included herein.

If a party signs up to our newsletter, promotional content, specials or upfront information
Milestone is allowed to convey such information to the party, by any means of
communication without limitations on frequency. Any dispute arising thereof must be
addressed in accordance with the “PARTY’S REQUEST” provision.

Participation in the Ambassador Program, as facilitated by Milestone, entails the express
authorization for Milestone to disseminate advertising materials, promotional content, text
messages, emails, or other communication forms to that individuals party identified as
prospective, current, or past ambassadors associated with the program. The transmitted
communications shall exclusively pertain to the Ambassador Program, encompassing
information, updates, or relevant content regarding program-related benefits, sponsorships,
incentives, or associated initiatives as deemed pertinent by Milestone. By engaging in the
Ambassador Program, individuals explicitly acknowledge and consent to the receipt of such
communications as an inherent component of their involvement with Milestone.

DISPUTE RESOLUTION
If a party is unsatisfied with this policy, or is of the opinion that Milestone breached the
responsibilities contained herein or otherwise within the law, good faithed discussions
should firstly be utilized in order to aim, settling the dispute outside the parameters of the
judiciary. And if such discussions, after being completely exhausted, remain unsuccessful the
said party must engage in mediation with legal representatives prior to litigation.

As a matter of last resort, if a party wishes to institute legal proceedings resulting from a
cause of action relating directly or indirectly to this policy or similar legal matter, a notice of
intention to file legal action must be provided at least three months prior to such institution.

JURISDICTION OF THE MAGISTRATES COURT
The party hereby consents in terms of Section 45 of Act 32 of 1944 or any amendment
thereof to Milestone taking legal proceedings for enforcing any of its rights under this
Agreement or otherwise contained in law, if it so elects, in the Magistrates Court in any
district having jurisdiction in respect by virtue of section 28(i) of the aforesaid Act.

Furthermore, Milestone shall be entitled, at its sole election, to institute any proceedings
against the party in any Magistrates Court having jurisdiction over it, even though the cause
of action or amount claimed is beyond the jurisdiction of the court. This clause does not
preclude Milestone from, at its sole discretion and election, instituting action in the High
Court and the party also consents to the jurisdiction of the High Court if that jurisdiction
elected by Milestone.

DOMICILIUM CITANDI ET EXECUTANDI
The party hereby appoints their address utilised in the checkout procedure when items
were brought on the website as his domicilium citandi et executandi for all purposes
relating to his agreement and may amend this in writing to Milestone within ten (10)
working days.